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Directory of services

We know there are many shops and businesses offering great services above and beyond what we can do.
The following have been recommended by some of our volunteers.
Do let us know if you have any more to add.

  • APPLIANCE REPAIRS: Stewart & Young  "Have repaired our washing machines over many years."

  • BIKES: Moore's Cycles In Twickenham and Teddington. 

  • BIKES: Birdie Bikes "Have always been very helpful."

  • CLOCKS and WATCHES: British Horological Institute "For clocks and watches I refer people to this list."

  • CLOTHES: Everything about stitch "Shortened sleeves of a coat and have taken up trousers, really skilful and friendly."

  • CLOTHES: Habibe 56 Heath Road, Twickenham "All kinds of repairs, alterations - womens and mens - everything skilfully and quickly done. Small friendly business." 

  • COMPUTERS: Blue Gnome Computers "Thoughtful and helpful when they recovered data from a very old hard disk."

  • COMPUTERS and MOBILES: PC MAC Doctor "Danny is hugely helpful, skilled with our tablet and laptops, repairs and replacements, thoroughly recommend"

  • ELECTRICAL: Orbit Electronics  

  • HARDWARE ITEMS: Hampton Hill Hardware.  64 High Street, Hampton Hill TW12 1PD.  "Step back in time, but every time I go, which is often, I always find what I want"

  • HARDWARE ITEMS: Richardsons 6-7 Rochester Avenue  A244  (extension of High Street)  TW13 4DX. Crammed with an enormous range of tools, model making items, paint, etc.  The staff are very knowledgeable and helpful.

  • LEATHER REPAIRS: Richmond Leatherworks "Repaired a handbag and I could not see the mend."  

  • METAL WORKS: R & G Metal. 172 Colne Road, Twickenham, TW2 6RE. "Years ago they built our garden railings - still standing!" 

  • METAL WORKS. Power House Design Unit 6 St. Margaret’s Business Park, Moormead Road, Twickenham, TW1 1JN. "Welded my ironing board - really pleased"

  • MOBILES: Phones 4 All.  14 King Street, Twickenham. TW1 3SN. "Have repaired several phones for me, always friendly and prices are reasonable"

  • SEWING & REPAIRS: Everything about stitch "Shortened sleeves of a coat and have taken up trousers, really skilful and friendly."

  • SEWING MACHINES: Tysew   

  • SHARPENING: Blade Sharpener

  • SHOE REPAIRS: Berts Shoe Repairs. 57 Broad Street, Teddington. TW11 8QZ. "Did a great job repairing my leather sandals."

  • SHOE REPAIRS: Bonjour Dry Cleaners,  34 London Road, Twickenham TW1 3RR.    "Soled my favourite boots beautifully." 

  • UPHOLSTERY: Twickenham Upholstery "Did a great job upholstering some chairs for church"

Local Repair Cafes

We work closely with the local Cafes. If you need something done urgently or if we can't do a repair please support them

Know You Rights

Sometimes it's better to complain to the place you bought the item from than use Twickenham Repair Cafe or a professional repair service. Is the item fairly new? Is it still under warranty? Are you protected by the Consumer Rights Act?

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Goods must be of "Satisfactory Quality" and last a "Reasonable Length of Time". This can give you rights even if your item is out of warranty. If it is reasonable to assume an item will work for several years (e.g. a laptop computer), then you still have rights after the 1 year warranty has expired.

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For more details of how the Consumer Rights Act protects you, read this excellent article on the Money Saving Expert website.

If you prefer to take this route, Citizen's Advice provides a selection of template letters of complaint that you can use.

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